Privacy Policy
At Northern Wellness, we deeply value the trust you place in us when you choose our products and services. This Privacy Policy is designed to transparently outline how we handle the personal information you share with us. Our commitment is not just to comply with privacy laws, but to earn your trust by protecting your personal information with utmost care and respect. Here, we explain the types of information we collect, how it's used, and the measures we take to ensure it remains secure. We believe in empowering you with clear choices and control over your information, because your privacy matters.
Information Collection and Use
Purchases: When you purchase products from our website, we collect your shipping and billing information to process the transaction. We do not store your credit card information.
Interactions: We track how you interact with our website, such as the pages you visit and the links you click, to improve our services.
Note: We do not collect personal health information.
How We Use Your Information
Service Provision: To manage and fulfill your purchases.
Customer Support: To communicate with you regarding your orders and respond to your inquiries.
Analytics: We use Google Analytics to analyze site usage and improve the shopping experience.
Note: We do not personalize the user experience based on the data collected.
Information Sharing and Disclosure
We may share your information in the following situations:
Legal Requirements: If required by law, such as responding to a subpoena or court order.
Site Operation: With third-party service providers who assist us in operating our site, providing analytics, and customer service.
Business Transfers: If involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that deal.
Cookies and Tracking Technologies
Basic Cookies: We use cookies to observe user behavior, enhancing your shopping experience on our site.
Analytics: We utilize Google Analytics to gather data that helps us tailor our services to meet your needs.
Security
At Northern Wellness, we are committed to protecting your personal information from unauthorized access, loss, misuse, or alteration. We employ industry-standard security measures to safeguard your data, which include:
SSL Encryption: Our website uses Secure Socket Layer (SSL) encryption to ensure the security of your personal and financial information during transmission. This encryption technology protects your data by encrypting it before it is sent over the internet.
Restricted Access: Access to your personal information is restricted to authorized personnel only, who are required to keep the information confidential.
Third-Party Service Providers: We carefully select and collaborate with third-party service providers who are committed to maintaining the highest standards of data security.
Security Training: We train our staff on the importance of data security and ensure they are equipped with knowledge about protecting personal information.
Note: We do not save your credit card information.
Changes to This Policy
We may update this Privacy Policy periodically. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: hello@northernwellness.ca
Contact Forms: Use our Contact Form on our website for general inquiries or the support-related contact form for assistance with specific issues.